Frequently Asked Questions
Discover everything you need to know about our organic skincare and clean beauty solutions.
Are Grown Alchemist products tested on animals?
No, we are proudly cruelty-free. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
Is your packaging recyclable?
Yes, we prioritize sustainability. Most of our packaging is made from glass, aluminum, or post-consumer recycled plastic, all of which are designed to be recycled to minimize environmental impact.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and slightly used or unused to qualify for a refund.
Are your products safe for sensitive skin?
Our formulations use natural, biocompatible ingredients designed to work in harmony with the skin. However, we always recommend performing a patch test before incorporating a new product into your routine.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at the time of checkout.